Overview

Full job description

To make sure that the cleaning department follows all the rules for operation, quality, and efficiency, and that guests and property owners are given the best service possible, the Assistant Director of cleaning helps to direct and handle all of their work. When we treat our guests and team members, we expect them to always be committed and dedicated to our Spirit of Service attitude.

This is why you’ll love it here!

There are a lot of great perks that come with working for us full-time.

  • Pay range: $65,000 to $80,000 a year
  • Medical, dental, and vision insurance from the start. Financial health: 401(k) plan with business match, life insurance, and a program to buy company stock.
  • Through the Team Member Travel Program, you can save money on stays at amazing hotels all over the world.
  • A generous paid time off program that includes paid sick days, recognition for team members, and many chances to learn and move up.
  • You can now get paid every day! * and more!

Among other duties are the following:

Please help guide and oversee the Housekeeping Department’s work to make sure it meets operational, quality, speed, and greatness standards when serving guests and property owners.

When dealing with our guests and Team Members, we expect you to always be committed and dedicated to our Spirit of Service culture.

In the absence of the Executive Housekeeper, the assistant leads the department and makes sure that all team members are doing their jobs well. This makes sure that the department runs smoothly and efficiently, giving guests and owners the best cleaning services possible.

  • Check rooms and shared areas on a regular basis to make sure they meet staff standards.
  • Keep an eye on guest requests and complaints, and if needed, work with other teams to make sure the best service possible.
  • Help keep an exact record of the clothes and tools that are being used.
  • Watch over the Lost and Found and uniform swap to make sure the right steps are taken. Keep an eye on all cleaning operations and help with the floor and carpet care program.
  • Make sure that all of the department’s property, including supplies, tools, and storage, is locked and safe.
  • Help hire, oversee, discipline, and train all staff working under the Housekeeping Department’s direction.
  • Also, help with routine chores related to keeping accurate records, such as keeping salary records, staff plans, leave hours, etc.
  • May look into crashes and file accident reports, suggesting the right steps to take to fix the problem.
  • Make sure that everyone in the department is working safely and in line with OSHA rules. Follow all of the company’s rules and policies for buying things, including all bids, budgets, and plans for outside contractors.
  • Could be asked to run team meetings

The Executive Housekeeper may give you other tasks and special projects to do. Hilton Grand Vacations is a leader in the vacation rental business, and the company is dedicated to new ideas, high quality, and steady growth. The people who work for us are what make our business successful, in our opinion!

In order to do this job well, you must have at least the following skills and experience:

  • Proof of high school or GED
  • 2+ years of work as a boss
  • 3 or more years of work in a cleaning job similar to this one
  • Very good at organising things

It would help your chances of getting this job if you could show the following skills and traits:

  • All staff rules, policies, and safety standards must be known and followed. This includes OSHA, blood-borne germs, and cleaning standards.
  • Knowing how to use all cleaners and cleaning tools correctly
  • Good English skills so you can talk and write to guests, owners, and team members, and fully understand what you’re supposed to do on the job.

We welcome people from all backgrounds and treat everyone the same. We don’t treat people differently because of their race, religion, colour, nationality, gender, sexual orientation, age, marriage status, status as a soldier, or status as having a condition.

We will make sure that people with disabilities are given acceptable accommodations so that they can apply for jobs or go on interviews, do important job duties, and get other perks and advantages of work. Please get in touch with us to ask for accommodations.